Bug Tracker Server is a web based bug/Defect Tracking Software. Product developers and manufacturers can use it to manage product defects submitted by various groups such as your product development, quality assurance, and technical support teams.
You can set up a bug tracking website by installing Bug Tracker Server on a computer connected to your network. When users need to report a defect, they can come to this bug tracking web site to submit it. Users can also come to the Knowledge Base when they are simply looking for some information. Development staff come to the web site to check their assignments and work on them. Development managers come to the web site to manage the system.
Email integration
Bug Tracker Server integrates with your email system. It provides customizable email notification upon submission, assignment, closing of a defect. It can also receive defects submitted by email. You can set up an email account such as bug@yourcompany.com for Bug Tracker Server. Users can send requests to this email address. Bug Tracker Server imports them in to the database as if they were submitted via the web interface.
Advanced features
Bug Tracker Server provides many other advanced features. Its customizable Issue Escalator automatically escalates High Priority issues if they are not closed within certain time Frame. Its customizable DeadLine Reminder sends reminders to development staff by email before the deadline of the defects.
Bug Tracker Server comes with a web server, a server side scripting language, a development studio and the source code for every web page. All these make it easy to set up and allow you to make any customization you can imagine. It stores data in ODBC/SQL database. This allows you to use 3rd party tools to access the data. To learn more about Bug Tracker Server, please download a free trial.
